Easily Create and Deliver Expression Intelligence
Instantly capture what people say.
Tap into words and voice signals.
Get in-depth analysis.
Provide transcripts, charts, and showreels.
Don’t miss out on valuable next-level insights
Unlock valuable in-depth info. Quickly. Easily. Affordably.
To really understand people you not only need the words they say, you need to tap into their voice signals to discover what really matters to them. Traditional methods like text analysis and facial coding can’t do that. Phebi’s innovative combination of voice tech, proven behavioral science, and AI efficiently delivers insights you can’t get any other way.
Phebi provides researchers with the software, behavioral-science based scores, and research tools needed to gather and present fresh insights. Are you working in Pharma/Life Sciences? CPG? Finance, Banking, and Insurance? A contact center? If understanding people’s responses, intentions, wants, and needs matter for your operational and strategic decisions, Phebi can help you and your clients get valuable new information that makes it easier to decide with confidence and improve outcomes in use cases like:
- Product, concept, message, and ad testing
- Brand affinity and response studies
- Customer and patient journey including provider perspectives
- Customer experience including unboxing, while-using feedback, and diaries
- Contact center issue discovery, at-risk identification, and agent performance
- Social media and online community listening, including video ‘scraping’
- ‘Hybrid’ survey research that adds qual content to the quant
- Opinion polling and panels
- Cross-border studies
Phebi provides the functions and features you need to find and tell a more complete, more compelling, more human story
Doing a survey? Create a seamless UX and collect audio and video responses. Get more info with on-target AI follow-ups. It only takes a few clicks.
Already done IDIs or have other recordings? Simply upload your files.
Want to use automated calling for your survey? See real-time intensity scores as people express themselves? Efficiently conduct unbiased interviews via agentic AI? Capture one-off responses in CATI surveys? Phebi does those things, too.
The words people use to respond to survey questions via audio or video are instantly put back into your platform as if they had been typed.
For both surveys and files. transcripts, translations, audio, video, and expression intensity scores are instantly ready in Phebi.
Gain new insights via automated behavioral science
Phebi collects voice signals like pitch, loudness, and rate every 3 seconds. It automatically runs the signals through a proprietary model that was painstakingly trained on more than 38,000 hours of handed-coded speech. Then it applies multiple factors to consistently score the intensity of each expressed emotion.
This approach enables valuable comparisons within and across responses, genders, ages, and even languages.
Get ready for next-level analysis with a rich toolset of data prep tools.
Import demographic variables. Use a LLM to discover parts of speech, brand names, and more. Tag words, phrases, sentences, etc. Or, start with scores of expressed emotions and create groups centered around happiness, anxiety, etc. Any variable you import or create can be used in analysis, reporting, and showreel creation.
Gain insights efficiently by putting Phebi’s one-of-a-kind generative AI to work for you.
Get insights using both the words people say and how they said it without sharing PII with any external source.
Create and present a new kind of intelligence
Choose from reports and visualizations specifically designed for in-depth interactive analysis and presentation of expression intelligence.
Take advantage of robust filtering, built-in interactivity and the downloads of charts and data for use in your presentations.
Want to voice-enable, add transcription or analyze voice signals in your solution?
Or, maybe you want to integrate Phebi with your contact center system or another operational system.
If you do, there’s good news!
Most of Phebi’s functionality is available via a robust API.
Learn how affordable it is to put Phebi to work for you
Phebi offers per project and enterprise software licenses to fit into your business model. Volume discounts and expert services are available.
Learn more about pricing and read other FAQs.
See Phebi in action
Get a personalized demo.