Create & Deliver Emotional Intelligence
Instantly capture what people say.
See quantified ‘System 1’ responses.
Analyze based on words and emotions.
Provide transcripts, charts, and showreels.
Don’t miss out on valuable next-level insights
Unlock people’s emotional responses with Phebi. Quickly. Easily. Affordably.
To really understand people you not only need the words they say, you need to tap into their voice signals to discover what they’re feeling. Traditional methods, such as text analysis and facial coding don’t do that. Phebi’s innovative combination of voice tech, proven behavioral science, and AI to efficiently deliver insights you can’t get any other way.
Phebi provides researchers with the data and software tools needed to gather and present fresh insights. Are you working in Pharma/Life Sciences? CPG? Finance, Banking, and Insurance? Or other industries where understanding people’s responses matter? Phebi can help you and your clients get the information that’s needed to decide confidently and improve outcomes in these use cases and others:
- Product, concept, message, and ad testing
- Brand affinity and response studies
- Customer and patient journey including provider perspectives
- Customer experience including unboxing, while-using feedback, and diaries
- Contact center issue discovery, at-risk identification, and agent performance
- Social media and online community listening, including video ‘scraping’
- ‘Hybrid’ survey research that adds qual content to the quant
- Opinion polling and panels
- Cross-border studies
Phebi provides the functions and features you need to find and tell a more complete, more compelling, more human story
Doing a survey? Collect audio and video responses via a seamless UX using your favorite platform with a few clicks.
Already done IDIs or have other recordings? Simply upload your files.
Want to see emotion in real-time? Phebi can do that, too.
The words of survey responses are put back into your platform as if they were typed.
For both surveys and files. transcripts, translations, audio, video, and emotion scores are instantly ready in Phebi.
See revealed emotions
Phebi collects voice signals like pitch, loudness, and rate every 3 seconds. It runs the signals through a proprietary model that was painstakingly trained on over 38,000 of handed-coded speech. Then it applies multiple factors to consistently scores the intensity of each emotion.
This approach enables valuable comparisons within and across responses, genders, ages, and even languages.
Get ready for next-level analysis with a rich toolset of data prep tools. Import demographic variables.
Use a LLM to discover parts of speech, brand names, and more. Tag words, phrases, sentences, etc. Or, start with emotions and create groups centered around happiness, anxiety, and other emotions. Any variable you create can be used in analysis, reporting, and showreel creation.
Gain insights efficiently by putting Phebi’s one-of-a-kind generative AI to work for you.
Get insights using both the words people say and their underlying emotions without sharing PII with any external source.
Analyze and illustrate emotion
Choose from reports and visualizations specifically designed for effective analysis and presentation of emotion data.
Take advantage of robust filtering, built-in interactivity and the downloads of charts and data for use in your presentations.
Want to voice-enable or emotion-enable your own solution?
Or, maybe you want to integrate Phebi with your contact center system or another operational system.
If you do, there’s good news!
Most of Phebi’s functionality is available via a robust API.
Learn how affordable it is to put Phebi to work for you
Phebi offers per project and enterprise software licenses to fit into your business model. Volume discounts and expert services are available.
Learn more about pricing and read other FAQs.
See Phebi in action
Get a personalized demo.